General terms and conditions

Reservations must be made online using the form. For more information on our programming or activities, contact the education department by email at reservation@mccord-stewart.ca or by phone at 514-861-6701, Ext. 1207. Requests must be sent at least 3 weeks before the desired date of your visit. Only self-guided tours will be accepted on short-notice. It will not be possible to modify or cancel self-guided tours made before this deadline. You will receive a reservation confirmation email. Activities with a Museum mediator must be paid upon invoicing, by cheque, credit card or bank transfer. It is possible to pay before the visit upon request. Payment on site is only possible for self-guided groups. It is possible to cancel the reservation free of charge at least 1 week before the date of the visit. No cancellation will be accepted after this deadline, and you will be invoiced the full rate. Modifications to reservations are subject to availability, and must be requested by email at least 2 weeks before the desired date of the visit. Requests sent after this deadline will be treated on a case-by-case basis depending on availability. You will receive a confirmation email if your request for change has been accepted.